Auren Lattice Bouclé Upholstered Ottoman
Ships in 1–3 business days.
See our return policy.
Affirm & Klarna at checkout.
See our warranty policy for full details.
Description
The Auren Lattice Bouclé Upholstered Ottoman is a lattice bouclé upholstered ottoman for anyone who wants flexible seating in the living room. Layered foam padding sits atop an engineered hardwood frame with solid hardwood legs, and alligator clips turn it into a modular sectional ottoman that attaches to other pieces in the Auren collection. It comes in Fog, Cream, and Earth.
Highlights
- Lattice bouclé upholstery gives the ottoman a tactile, textured surface that adds visual interest to a seating arrangement.
- Layered foam padding on top creates a supportive surface for use as a footrest or extra seat.
- Engineered hardwood frame with solid hardwood legs is built for lasting strength and stability.
- Alligator clips attach the ottoman securely to other Auren pieces, so it works as a bouclé accent ottoman on its own or as part of a modular sectional layout.
- 800 lb weight capacity supports everyday use as a footrest or seat.
- Simple assembly required, so it's ready for the room quickly.
Specifications
- Upholstery: Lattice bouclé (Fog, Cream, or Earth)
- Frame: Modway engineered hardwood frame with solid hardwood legs
- Overall dimensions: 41.3"L x 41.3"W x 18.5"H
- Seat dimensions: 41.3"L x 41.3"W x 18.5"H
- Leg dimensions: 2"L x 2"W x 2"H
- Weight capacity: 800 lb
- Assembly: Simple assembly required
Where it fits
As a lattice bouclé upholstered ottoman, the Auren works as a stand-alone footrest or extra seat in a living room, or connects to other pieces in the Auren collection with its alligator clips to build a custom modular sectional layout. Available in Fog, Cream, and Earth, it can serve as an accent piece alongside existing seating or as the starting point for a full modular setup.
FAQ
What colors does the Auren Ottoman come in? It comes in Fog, Cream, and Earth bouclé, so you can match or contrast it with the rest of your seating.
What is it made of, and is assembly required? The top is layered foam padding under lattice bouclé upholstery, set on an engineered hardwood frame with solid hardwood legs. Simple assembly is required, and it holds up to 800 lb.
What are the delivery and return terms? In-stock items ship within 1-3 business days, with transit taking 5-14 business days. Free Threshold Delivery applies on orders of $50 or more within the contiguous U.S., and it can be returned within 30 days of delivery.
Available at New York Modern with free Threshold Delivery on orders of $50 or more, White Glove Delivery & Assembly available at checkout for $199.99, and a 30-day return window from delivery.
Shipping
New York Modern ships free of charge on orders of $50 or more within the contiguous United States. This page explains how your order is processed, shipped and delivered.
Shipping cost
Standard Threshold Delivery is free on orders of $50 or more. White Glove Delivery & Assembly is available at checkout for $199.99 per order.
Processing and transit time
- Processing: in-stock items ship within 1–3 business days of your order.
- Transit: 5 to 14 business days on average, depending on the size of your order and your destination.
- Tracking: you receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.
Carriers
Smaller items such as lighting, rugs and accent pieces ship by parcel carrier (FedEx or UPS). Large furniture such as sofas, sectionals, beds, dressers and dining tables ships by freight carrier. Freight carriers contact you to schedule a delivery appointment before they arrive, and a signature may be required.
Delivery services
Threshold Delivery (free): your furniture is brought to the first dry area of your home, such as inside the front door or the garage. Unpacking and assembly are not included.
White Glove Delivery & Assembly ($199.99): in-home delivery to the room of your choice, full assembly of your furniture and removal of all packaging materials.
Warehouse pickup (Houston area)
Customers in the Houston area can pick up their order free of charge at our warehouse: 1403 Gillingham Lane, Unit 100, Sugar Land, TX 77478 (Monday to Friday, 8:30 AM to 4:30 PM). To arrange pickup, email support@newyorkmodern.com after placing your order and we will let you know when it is ready. Please bring your order number and a vehicle large enough for your items.
- Pickup orders are stored free of charge for 15 calendar days after we notify you that the order is ready.
- From day 16 to day 21, a storage fee of $10 per day applies.
- Orders not picked up within 21 days are cancelled, and the refund is reduced by the storage fees and a 20% restocking fee.
Missed deliveries
Freight carriers schedule a delivery appointment with you in advance. If no one is available at the scheduled time, a redelivery fee applies; we confirm the amount before the new delivery is scheduled.
Delivery areas
We currently ship to addresses within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes or international destinations at this time.
Before delivery
Please measure doorways, hallways, stairwells and elevators against the product dimensions listed on the product page. Deliveries that cannot be completed because the item does not fit are treated as returns under our Return Policy.
Inspecting your delivery
Inspect the packaging before you sign. Note any holes, crushing or other damage on the delivery receipt you sign with the carrier. If you notice damage after unpacking, photograph it and email support@newyorkmodern.com within 24 hours of delivery. Claims for damaged, defective or missing items must reach customer service within 24 hours of receipt so we can arrange a replacement, replacement parts or a repair at no cost to you.
Changes and cancellations
Order changes and cancellations are accepted within 24 hours of purchase by email. Once an order has been handed to the carrier, outbound and return shipping costs are deducted from any refund, as described in our Return Policy.
Questions
Call or text 844-305-3247 or email support@newyorkmodern.com, Monday to Friday, 8 am to 5 pm Eastern. Ship-from address: 1403 Gillingham Lane, Suite 100, Sugar Land, TX 77478.
Return/Refund
Returns
You have 30 days from the date of delivery to start a return.
- Return authorization: Before sending anything back, email support@newyorkmodern.com with your order number to receive a Return Merchandise Authorization (RMA) number. Returns without an RMA number cannot be accepted. The item must arrive at our warehouse within 20 days of the date the RMA is issued.
- Condition: Items must be new and unused, unassembled and unmodified, and in the original packaging with all parts and accessories.
- Restocking fee: Returns of items that are not defective carry a 30% restocking fee.
- Return shipping: The customer pays for return shipping. We can arrange a pickup for an estimated $2.50 per pound; we confirm the exact amount before the pickup is scheduled.
- Refused deliveries: Refusing delivery of an item that is not damaged is treated as a return; the 30% restocking fee and return shipping apply.
- Delivery services: White Glove Delivery & Assembly fees are not refundable once the service has been performed.
Items that cannot be returned
- Final Sale and special-order items
- Mattresses, foundations, bedding and linens, unless structurally defective (see Damaged or defective items)
- Individual pieces of a sectional
- Cordless power packs
- Items that show use, stains, pet hair or damage
Refunds
- After the returned item arrives and passes inspection, we issue the refund, less the fees above, to the original payment method. We cannot refund in cash, by check or to a different payment method.
- Refunds usually appear within 3 to 5 business days after we process them, depending on your bank or card issuer.
Damaged or defective items
- Please inspect your delivery before signing and note any damage on the delivery receipt.
- Report damage, defects or missing parts within 24 hours of delivery by emailing photos and your order number to support@newyorkmodern.com. Claims reported after 24 hours cannot be accepted. Please keep the original packaging until your claim is resolved.
- If the manufacturer determines that a defective item can be repaired, we arrange the repair at no cost to you; in that case a return or exchange is not offered. If it cannot be restored to like-new condition, we arrange a replacement.
- If we ship the wrong item, we exchange it for the correct one at no cost.
Cancellations
- Orders cancelled within 24 hours of purchase receive a full refund, unless the order has already left our warehouse.
- After 24 hours, a 3% payment processing fee applies.
- Once an order is in transit or ready for delivery, a cancellation receives a 70% refund.
- Delivered orders cannot be cancelled; the return terms above apply.
Warranty
Our products are covered by the manufacturer's limited warranty against defects in materials and workmanship. The length of coverage depends on the product and the manufacturer. For a free copy of the written warranty for any product, before or after you buy, email support@newyorkmodern.com.
- To make a claim, email photos of the issue and your order number. We work with the manufacturer on your behalf: a technician first attempts a repair, and if the item cannot be restored to like-new condition, a replacement is arranged based on the technician's report.
- The warranty does not cover normal wear and tear, misuse, accidents, pet damage, modifications or commercial use.
- Orders placed with a promotional 5-year warranty keep the terms of that promotion.
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Questions? Call or text 844-305-3247 or email support@newyorkmodern.com.
The Auren Lattice Bouclé Upholstered Ottoman is a lattice bouclé upholstered ottoman for anyone who wants flexible seating in the living room. Layered foam padding sits atop an engineered hardwood frame with solid hardwood legs, and alligator clips turn it into a modular sectional ottoman that attaches to other pieces in the Auren collection. It comes in Fog, Cream, and Earth.
Highlights
- Lattice bouclé upholstery gives the ottoman a tactile, textured surface that adds visual interest to a seating arrangement.
- Layered foam padding on top creates a supportive surface for use as a footrest or extra seat.
- Engineered hardwood frame with solid hardwood legs is built for lasting strength and stability.
- Alligator clips attach the ottoman securely to other Auren pieces, so it works as a bouclé accent ottoman on its own or as part of a modular sectional layout.
- 800 lb weight capacity supports everyday use as a footrest or seat.
- Simple assembly required, so it's ready for the room quickly.
Specifications
- Upholstery: Lattice bouclé (Fog, Cream, or Earth)
- Frame: Modway engineered hardwood frame with solid hardwood legs
- Overall dimensions: 41.3"L x 41.3"W x 18.5"H
- Seat dimensions: 41.3"L x 41.3"W x 18.5"H
- Leg dimensions: 2"L x 2"W x 2"H
- Weight capacity: 800 lb
- Assembly: Simple assembly required
Where it fits
As a lattice bouclé upholstered ottoman, the Auren works as a stand-alone footrest or extra seat in a living room, or connects to other pieces in the Auren collection with its alligator clips to build a custom modular sectional layout. Available in Fog, Cream, and Earth, it can serve as an accent piece alongside existing seating or as the starting point for a full modular setup.
FAQ
What colors does the Auren Ottoman come in? It comes in Fog, Cream, and Earth bouclé, so you can match or contrast it with the rest of your seating.
What is it made of, and is assembly required? The top is layered foam padding under lattice bouclé upholstery, set on an engineered hardwood frame with solid hardwood legs. Simple assembly is required, and it holds up to 800 lb.
What are the delivery and return terms? In-stock items ship within 1-3 business days, with transit taking 5-14 business days. Free Threshold Delivery applies on orders of $50 or more within the contiguous U.S., and it can be returned within 30 days of delivery.
Available at New York Modern with free Threshold Delivery on orders of $50 or more, White Glove Delivery & Assembly available at checkout for $199.99, and a 30-day return window from delivery.
New York Modern ships free of charge on orders of $50 or more within the contiguous United States. This page explains how your order is processed, shipped and delivered.
Shipping cost
Standard Threshold Delivery is free on orders of $50 or more. White Glove Delivery & Assembly is available at checkout for $199.99 per order.
Processing and transit time
- Processing: in-stock items ship within 1–3 business days of your order.
- Transit: 5 to 14 business days on average, depending on the size of your order and your destination.
- Tracking: you receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.
Carriers
Smaller items such as lighting, rugs and accent pieces ship by parcel carrier (FedEx or UPS). Large furniture such as sofas, sectionals, beds, dressers and dining tables ships by freight carrier. Freight carriers contact you to schedule a delivery appointment before they arrive, and a signature may be required.
Delivery services
Threshold Delivery (free): your furniture is brought to the first dry area of your home, such as inside the front door or the garage. Unpacking and assembly are not included.
White Glove Delivery & Assembly ($199.99): in-home delivery to the room of your choice, full assembly of your furniture and removal of all packaging materials.
Warehouse pickup (Houston area)
Customers in the Houston area can pick up their order free of charge at our warehouse: 1403 Gillingham Lane, Unit 100, Sugar Land, TX 77478 (Monday to Friday, 8:30 AM to 4:30 PM). To arrange pickup, email support@newyorkmodern.com after placing your order and we will let you know when it is ready. Please bring your order number and a vehicle large enough for your items.
- Pickup orders are stored free of charge for 15 calendar days after we notify you that the order is ready.
- From day 16 to day 21, a storage fee of $10 per day applies.
- Orders not picked up within 21 days are cancelled, and the refund is reduced by the storage fees and a 20% restocking fee.
Missed deliveries
Freight carriers schedule a delivery appointment with you in advance. If no one is available at the scheduled time, a redelivery fee applies; we confirm the amount before the new delivery is scheduled.
Delivery areas
We currently ship to addresses within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes or international destinations at this time.
Before delivery
Please measure doorways, hallways, stairwells and elevators against the product dimensions listed on the product page. Deliveries that cannot be completed because the item does not fit are treated as returns under our Return Policy.
Inspecting your delivery
Inspect the packaging before you sign. Note any holes, crushing or other damage on the delivery receipt you sign with the carrier. If you notice damage after unpacking, photograph it and email support@newyorkmodern.com within 24 hours of delivery. Claims for damaged, defective or missing items must reach customer service within 24 hours of receipt so we can arrange a replacement, replacement parts or a repair at no cost to you.
Changes and cancellations
Order changes and cancellations are accepted within 24 hours of purchase by email. Once an order has been handed to the carrier, outbound and return shipping costs are deducted from any refund, as described in our Return Policy.
Questions
Call or text 844-305-3247 or email support@newyorkmodern.com, Monday to Friday, 8 am to 5 pm Eastern. Ship-from address: 1403 Gillingham Lane, Suite 100, Sugar Land, TX 77478.
Returns
You have 30 days from the date of delivery to start a return.
- Return authorization: Before sending anything back, email support@newyorkmodern.com with your order number to receive a Return Merchandise Authorization (RMA) number. Returns without an RMA number cannot be accepted. The item must arrive at our warehouse within 20 days of the date the RMA is issued.
- Condition: Items must be new and unused, unassembled and unmodified, and in the original packaging with all parts and accessories.
- Restocking fee: Returns of items that are not defective carry a 30% restocking fee.
- Return shipping: The customer pays for return shipping. We can arrange a pickup for an estimated $2.50 per pound; we confirm the exact amount before the pickup is scheduled.
- Refused deliveries: Refusing delivery of an item that is not damaged is treated as a return; the 30% restocking fee and return shipping apply.
- Delivery services: White Glove Delivery & Assembly fees are not refundable once the service has been performed.
Items that cannot be returned
- Final Sale and special-order items
- Mattresses, foundations, bedding and linens, unless structurally defective (see Damaged or defective items)
- Individual pieces of a sectional
- Cordless power packs
- Items that show use, stains, pet hair or damage
Refunds
- After the returned item arrives and passes inspection, we issue the refund, less the fees above, to the original payment method. We cannot refund in cash, by check or to a different payment method.
- Refunds usually appear within 3 to 5 business days after we process them, depending on your bank or card issuer.
Damaged or defective items
- Please inspect your delivery before signing and note any damage on the delivery receipt.
- Report damage, defects or missing parts within 24 hours of delivery by emailing photos and your order number to support@newyorkmodern.com. Claims reported after 24 hours cannot be accepted. Please keep the original packaging until your claim is resolved.
- If the manufacturer determines that a defective item can be repaired, we arrange the repair at no cost to you; in that case a return or exchange is not offered. If it cannot be restored to like-new condition, we arrange a replacement.
- If we ship the wrong item, we exchange it for the correct one at no cost.
Cancellations
- Orders cancelled within 24 hours of purchase receive a full refund, unless the order has already left our warehouse.
- After 24 hours, a 3% payment processing fee applies.
- Once an order is in transit or ready for delivery, a cancellation receives a 70% refund.
- Delivered orders cannot be cancelled; the return terms above apply.
Warranty
Our products are covered by the manufacturer's limited warranty against defects in materials and workmanship. The length of coverage depends on the product and the manufacturer. For a free copy of the written warranty for any product, before or after you buy, email support@newyorkmodern.com.
- To make a claim, email photos of the issue and your order number. We work with the manufacturer on your behalf: a technician first attempts a repair, and if the item cannot be restored to like-new condition, a replacement is arranged based on the technician's report.
- The warranty does not cover normal wear and tear, misuse, accidents, pet damage, modifications or commercial use.
- Orders placed with a promotional 5-year warranty keep the terms of that promotion.
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Questions? Call or text 844-305-3247 or email support@newyorkmodern.com.
More Details
Lattice bouclé upholstery
gives the ottoman a tactile, textured surface that adds visual interest to a seating arrangement.
Layered foam padding
on top creates a supportive surface for use as a footrest or extra seat.
Engineered hardwood frame with solid hardwood legs
is built for lasting strength and stability.
Alligator clips
attach the ottoman securely to other Auren pieces, so it works as a bouclé accent ottoman on its own or as part of a modular sectional layout.
800 lb weight capacity
supports everyday use as a footrest or seat.
Simple assembly required
, so it's ready for the room quickly.
Frequently Asked Questions
Everything you need to know before you order. Still stuck? Call or text 844-305-3247 or email support@newyorkmodern.com.
How long will it take to get this?
In-stock items ship within 1–3 business days. Transit time averages 5 to 14 business days depending on the size of your order and your destination. You will get a tracking number by email as soon as the order leaves our warehouse.
What does delivery include?
Free Threshold Delivery, included on orders of $50 or more, brings the piece to the first dry area of your home, such as inside the front door or the garage. It does not include unpacking or assembly, and the delivery team does not take packaging away. White Glove Delivery and Assembly is available at checkout for $199.99: delivery to the room of your choice, full assembly and removal of all packaging.
Is assembly required?
Assembly requirements vary by piece and are noted in the product details above. Many seats arrive fully assembled or need only the legs attached. White Glove Delivery and Assembly is available at checkout for $199.99 if you would rather it arrive ready to use.
Can I see the fabric or leather before I buy?
Yes. We send up to four swatches of your choice at no charge. Email support@newyorkmodern.com with the product name and the colors you are considering.
What if I change my mind?
You have 30 days from delivery to start a return. Contact us first for a Return Merchandise Authorization number. The piece must be new, unused and in its original packaging. Non-defective returns carry a 30% restocking fee, and return shipping is paid by the customer. Damage or defects reported within 24 hours of delivery are repaired or replaced at no cost.
What warranty comes with it?
Our products are covered by a limited manufacturer warranty against defects in materials and workmanship; the length of coverage depends on the product. We handle claims for you: a technician first attempts a repair, and a replacement is arranged if the item cannot be restored. It does not cover normal wear and tear, pet or accidental damage, or commercial use. Email us for a free copy of the warranty for this product. Orders placed with a promotional 5-year warranty keep those terms.
Can I pay monthly?
Yes. You can pay over time with Affirm or Klarna at checkout, subject to eligibility (see affirm.com/disclosures for lending terms). PayTomorrow is also available, including a no-credit-needed option. Prequalifying does not affect your credit score.
