New Arrivals
Let customers speak for us
FAQs
Got questions? We've got answers! Visit our FAQs page for quick help.
Still can't find what you need? Reach out – we're always here to assist!
Expect our friendly response within 24 hrs. Your satisfaction is our priority!
What kind of warranty do you have on your products?
Our products are designed to last, and we stand by their quality. All of our product come with a one year warranty. We will replace or repair any products with defects in material or workmanship. Our manufacturer’s warranty applies one year from date of delivery. For the warranty to apply, the product must have been purchased directly from New York Modern and used for its intended purpose. Products are not covered by warranty if used for commercial purposes or if the defect is due to use beyond normal wear and tear.
Do you offer financing?
Yes! We offer a range of financing options, from 3, 6 and 12 months ranging from 0-30% APR, through our partnership with Affirm, Klarna and soon Synchrony Finance! You can prequalify for financing before checkout via this link. Prequalifying does not affect your credit score.
E.g: At checkout select "Pay monthly with Affirm" to complete your application and receive your financing rates through Affirm.
How long will it take to receive my order?
In stock items will ship within 48 hours. Shipping transit time is, on average, 5 to 14 business days depending on the size of your order and destination. A tracking number will be provided once your order has been shipped for a more accurate estimate with respect to transit time.
What are the shipping and delivery options?
We offer FREE curbside delivery to your house or apartment/office building. Our upgraded delivery service ($199 at checkout) will deliver your items to your room of choice and fully assemble your items. This is a great option if you live in an apartment or just need some help moving your order inside your home. Upgraded delivery is not available for items that ship UPS Ground and may have longer transit times due to it being a specialty service. Please note our delivery teams do not remove boxes/packaging.
Do you have a physical retail store or showroom?
We don't have any showrooms. We are a Factory-Direct Business. No middleman! This allows us to keep our overhead down and offer the great pricing that you see. Try out our furniture in your own home! Why not with our no questions asked 30-day return policy? And with free shipping, it makes the deal even sweeter.














































