About Us
Why buy here?
Our Story
Hello and welcome to New York Modern Furniture! We're a passionate bunch of millennial design enthusiasts and seasoned furniture professionals with the industry experience of over 25 years. We absolutely adore creating quality design living spaces, as much as we adore the bustling energy, timeless style, and iconic architecture of our beloved New York City.
The fashion capital and our muse.
NYC
New York City, the fashion capital, is our muse. We are endlessly inspired by its pulsating energy, its iconic architecture, and of course, its timeless style. Yet, we also understand that the New York lifestyle can often come with a hefty price tag. So, we set out with a mission - to prove that high-fashion design can be affordable living space.
Best Prices, Save Hundreds!
FACTORY-DIRECT
As a factory-direct company, we have eradicated the need for middlemen. This means you get top-notch furniture straight from the source without the usual retail mark-ups. Plus, we're an online business, and without the expense of maintaining a physical showroom, we have further savings - which we pass directly onto you, our dear customers.
Experience the Quality:
Inside New York Modern's Product Journey
New York Modern Furniture, is synonymous with high-quality furniture production, ensuring that every piece is meticulously crafted to perfection.
From sleek and stylish sofas to elegant dining sets, our collection offers a wide range of modern furniture options to elevate any living space.
Experience the perfect blend of functionality and aesthetics with New York Modern Furniture.
We ❤️ Our Customers
Greetings from our team!
So, come join us for personalized shopping experience! Let's create living spaces that you love. With the spirit of New York Modern!
FAQs
Got questions? We've got answers! Check our FAQs for quick help.
Still can't find what you need? Reach out – we're always here to assist!
Expect our friendly response within 24 hrs. Your satisfaction is our priority!
Can I have a sample of fabric swatches to be sure about my decision?
Sure thing! We're happy to send up to 4 fabric swatches of your choice! Please initiate a chat or email us at support@newyorkmodern.com with your request.
Do you have a physical retail store or showroom?
We don't have any showrooms. We are a Factory-Direct Business. No middleman! This allows us to keep our overhead down and offer the great pricing that you see. You have 30 days from delivery to return an item: every return needs a return authorization (RMA) first, and non-defective returns carry a 30% restocking fee plus return shipping. See our Return Policy for details.
Are your products commercial grade?
Yes! All of our leather products are commercial grade. Many of our other products are suitable for commercial use as well. Please reach out to us via chat or at support@newyorkmodern.com if you have commercial suitability questions.
How long will it take to get my orders?
In-stock items ship within 1–3 business days. Shipping transit time is, on average, 5 to 14 business days depending on the size of your order and destination. A tracking number will be provided once your order has been shipped for a more accurate estimate with respect to transit time.
What kind of warranty do you have on your products?
Our products are covered by the manufacturer's limited warranty against defects in materials and workmanship; the length of coverage depends on the product and the manufacturer. We handle claims for you: a technician first attempts a repair, and a replacement is arranged if the item cannot be restored to like-new condition. The warranty does not cover normal wear and tear, misuse, accidents, pet damage or commercial use. For a free copy of the written warranty for any product, email support@newyorkmodern.com. Orders placed with a promotional 5-year warranty keep the terms of that promotion.
Where are your products manufactured?
We travel all over the world in search for craftsmen that will meet our customers needs. We currently work with manufacturers in Malaysia, Turkey, China and Indonesia. Our founders personally visit every single factory we work with on a regular basis and make sure they continue to meet our strict benchmarks for ethical business practices and quality control.
Do you use PBDE or flame retardants in your furniture?
No. None of our foam or fabrics contain PBDE or flame retardants and they are certified to be free of toxic gases. We strive to do what is best for the environment and safe for your home. All of our products are compliant with revised California technical bulletin TB-117-2013.
Do you offer financing?
Yes! You can pay over time with Affirm or Klarna at checkout, subject to eligibility (see affirm.com/disclosures for lending terms). You can prequalify for financing before checkout. Prequalifying does not affect your credit score.
E.g: At checkout select "Pay monthly with Affirm" to complete your application and receive your financing rates through Affirm.
How can I change or edit my order?
Email support@newyorkmodern.com within 24 hours of placing your order to change or cancel it with a full refund, unless the order has already left our warehouse. After 24 hours a 3% payment processing fee applies, and once an order is in transit or ready for delivery a cancellation receives a 70% refund. Changes may also move the estimated delivery date.
