01

Warranty

New York Modern products undergo a series of rigorous quality control inspections to confirm the excellence of the product that will be shipped to you. We offer a one-year warranty on all of our products and in that period we will replace any manufacturing defect.

The warranty does not cover general wear and tear. In the unlikely event that your item has a defect, please email detailed images to us for your case to be reviewed. Enjoy peace of mind knowing that you've protected your purchase with an extended warranty.

02

Warranty Example

If you are using the chair and a part breaks, we will replace it for free. If you have a pet and it scratches the leather, we will offer you the replacement parts at cost, but it will not be included in the warranty. 

If your promo code includes a FREE 5-Year Warranty, the same policies remain, but for 5 years instead of one.

01

Warranty

New York Modern products undergo a series of rigorous quality control inspections to confirm the excellence of the product that will be shipped to you. We offer a one-year warranty on all of our products and in that period we will replace any manufacturing defect.

The warranty does not cover general wear and tear. In the unlikely event that your item has a defect, please email detailed images to us for your case to be reviewed. Enjoy peace of mind knowing that you've protected your purchase with an extended warranty.

02

Warranty Example

If you are using the chair and a part breaks, we will replace it for free. If you have a pet and it scratches the leather, we will offer you the replacement parts at cost, but it will not be included in the warranty. 

If your promo code includes a FREE 5-Year Warranty, the same policies remain, but for 5 years instead of one.

Do you have any question?

TEXT/CALL: 844.305.3247
support@newyorkmodern.com

Mailing Address:
459 Columbus Ave, #1088
New York, NY 10024

Fulfillment/Return Address:
1403 Gillingham Lane
Sugar Land, TX 77478

FAQs

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Expect our friendly response within 24 hrs. Your satisfaction is our priority!

Our customer support is available Monday to Friday: 8am–5:00pm. (EST)